Salesforce experts

We are ready to automate your business

From our inception, we have prioritized cultivating strong partnerships with our clients so that they always know we are here to provide specialized advisory services that incorporate technology and our standards to support their businesses.

Our Trusted Relationships

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We offer ultimate technologies and innovative solutions 

at scale

Salesforce is an industry leader in enterprise cloud computing, as demonstrated by its rankings by Gartner and Forrester. For the ninth year, it has been the world’s #1 CRM. Salesforce remains mission-critical to companies of all sizes—90% of the Fortune 500 are Salesforce customers.

Our identity is “The Best Code Bakers,” as a Salesforce Consulting Partner, we are poised to continue working with the best products. This gives our clients a competitive advantage through continual technology releases and new initiatives.

Our services

Muffinsoft is all about the right people providing the best services

As seniors, we are strictly organized to work asynchronously and do not produce meetings with over ten silent participants. We strongly believe managing different stakeholders is possible without many tools and arrangements. We clearly define scope and rabbit holes, trying to avoid providing meaningless estimations.

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Salesforce CRM

Digital transformation, building customer relationships, enhancing collaboration & communication, and delivering personalized experiences win the market. Our CRM implementation covers it all.

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Salesforce Consulting

Consulting brings growth and better effects, broadens your horizons, and supports your business strategies. With our Experts, everything becomes easy and possible.

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Salesforce Maintenance

Salesforce’s scalable infrastructure deploys multiple releases annually, incorporating customer feedback for continuous improvement. Our Team evaluates and maintains your system.

How we work

Our strenghts define us

High Seniority

We are a company size +15, with a core team where 80% are seniors, including five architects, which makes us a highly specialized software and consultancy provider. We are naturally magnetic to seniors and can scale on demand.

Flexibility

We support different working and cooperation models. Our technical talents are passionate about their work. They have the freedom for their working harmony, proving that nights and weekends are long enough to deliver.

Proactivity

Part of our responsibility as a Team of experts is to designate the proper standards, build patterns, and set the direction. Our clients are constantly assured that we are truthfully dedicated to the project, exploring many options for the right solution.

Bringing Joy

Our consultants bridge the business and technical worlds. We are an optimistic team, and we ensure the project’s atmosphere is warm and pleasant. Working with Muffinsoft stays in your memory for a long time, just like the best dining.

Our Testimonials

Muffinsoft is a Team success

Ola has been a key element of the development of the project: working under a very tight timeline and multiple challenges consequence of a start-up atmosphere, Ola managed to deliver exceptional results with an extremely pragmatic and effective approach, demonstrating not only an excellent knowledge of the field, but also impressive project management skills and accurate risks assessments.

Andrea Mallo

Head of Retail Marketing

Genesis Europe

It is with great pleasure that I would like to share my experiences resulting from cooperation with Muffinsoft regarding the preparation of workshops and proof of concept for dedicated processes related to NASK Partners for the Domain Registry Division.

What was particularly important to us, i.e. the time of delivery of the solution along with the modeled process automation in Salesforce, was implemented perfectly by the Muffinsoft team.

The proactive approach of Mrs. Aleksanda Raźniak-Kolwalska in cooperation with us was also very important, which resulted in very efficient and open cooperation and the fulfillment of our expectations, which translates into the fact that I recommend cooperation with Muffinsoft with great satisfaction.

Jarosław Olchawski

Deputy Domain Director of Registry

NASK

I wholeheartedly recommend Aleksandra for any role or project that requires Salesforce Marketing Cloud architecture expertise. Having had the pleasure of working closely with Aleksandra for over two years, I can attest to her exceptional skills, professionalism, and character.

Throughout our collaboration, Aleksandra has consistently demonstrated a commitment to excellence, as evidenced by her high standards of quality in her work. Her deep understanding of the Salesforce Marketing Cloud and her ability to ensure thorough and future-proof implementations have been instrumental to our success.

Aleksandra’s technical skills are exceptional. She has a deep understanding of complex technical concepts and is adept at translating them into practical solutions. Her ability to navigate complicated technical challenges with ease has been invaluable to our team.

In addition, Aleksandra excels at communication, providing clear and constructive feedback that fosters collaboration and drives results. She is a natural team player, always willing to lend a helping hand and contribute to the collective success of the team.

In addition to her professional skills, Aleksandra is a pleasure to work with on a personal level. Her relaxed and approachable demeanour creates a positive and enjoyable working environment, which further enhances team dynamics and morale.

In summary, Aleksandra is a highly skilled, reliable and accountable professional who consistently delivers exceptional results. I have the utmost confidence in her abilities and believe she would be a valuable asset to any team or project.

Mirko Reckhard

Director Salesforce Marketing & Commerce

adesso SE

From the bottom of my heart and with great respect, I wish to express my appreciation for Aleksandra Raźniak-Kowalska, CEO of Muffinsoft Sp. z o.o., with whom I had the honor tocollaborate on various initiatives and projects.

Aleksandra not only impresses with her industry knowledge and leadership skills but also withher deep commitment to all undertakings and the ability to build strong and lasting partnership relations. Her skill in leading teams, inspiring others, and striving to achieve common goals was invaluable in all the projects we implemented together.

During our cooperation, Aleksandra not only provided valuable perspectives and innovativesolutions but also actively participated in the implementation of projects, often going farbeyond the scope of her duties to ensure their success. Her passion, determination, and dedication were visible and felt in all aspects of our cooperation.

I particularly value her ability to listen, openness to new ideas, and the skill to effectively manage complex projects, which significantly contributed to the growth and development ofthe initiatives undertaken.

I wholeheartedly recommend Aleksandra Raźniak-Kowalska as an outstanding leader and expert in the field of information technology, as well as a valuable partner in the implementation of joint ventures.

Łukasz Bujło

Foundation President coffee & force

coffee & force

I worked with Aleksandra (Ola) since she joined Capgemini willing to learn everthing about modern software development. Since that time she participated in many projects for our biggest and toughest clients involving various technoglogies.

The feedback for Ola from our clients was always outstanding so I started to think what makes her that unique. Finally I realized that what took me many years to practice Ola was naturally born with. This is the truth empathy towards another person – mixed up with big passion of making state of the art solutions still having the getting things done personality makes Ola very successfull espeically if client’s needs have to be explored.

I’m also very thankfull for the Marketing Cloud Deployment Tool (project led by Ola) that was as a life saver at that time for many MC projects we had.

Thank you Ola for all the years!

Bartosz Matuszczak

Salesforce Technical Architect

Capgemini

I am recommending muffinsoft.pl and especially the person behind its success (Aleksandra Raźniak-Kowalska) as a trusted partner and advisor. This opinion is based on my positive experiences with their services. Having engaged with muffinsoft.pl over the past 3 years, I have been impressed with the company’s commitment to excellence and the quality of their offerings. Our cooperation started when I was in need to ramp up quickly Salesforce Marketing Team experts to make the implementation for the international company. Aleksandra committed to help, supported the conception phase and helped me to win a big deal. In a short time muffinsoft.pl delivered a full team and promised quick scalability in the future.

Exceptional quality, the attention to detail and commitment to excellence are evident in every aspect of their work. muffinsoft.pl has consistently demonstrated reliability and punctuality in project delivery. The team is adept at managing timelines without compromising the quality of work, making them a dependable partner for time-sensitive projects. All above allowed me to grow cooperation with my customers.

I would definitely ask Aleksandra and her company muffinsoft.pl to help me in the future projects.

Rafał Modelski

Head of Delivery for Manufacturing, Telco and High-Tech

Executive MBA Poznań-Atlanta PUEB-GSU

Our case studies

We bring positive business impact

We have experience with industries such as:
Automotive
Banking
Billing Systems
Chemical
CRM
eCommerce
Energy
House Designs
Healthcare
Insurance
Manufacturing
NGO
CPQ
Real Estate
Retail
Sales Enablement
Sport
SRM
Industries leverage Salesforce for diverse needs: banking secures data, e-commerce builds tailored stores, customer service streamlines communication, real estate optimizes processes and much more.
Marketing Cloud improves the customer experience with personalised campaigns, efficient workflows and data-driven analytics, driving growth and engagement. We optimise interactions and foster lasting connections.
The most significant request was to fix the data sharing policy regarding hosting different global markets and respecting their local data law policies. We have solved it with the effective Multi-Org upgrade and filters for

FAQ

Get transparency and answers now

About all pressing questions

Salesforce isn’t just a trend; it’s a powerful tool that can revolutionize customer relationship management, streamline processes, and boost productivity. Its customizable features cater to diverse business needs, making it a valuable investment for organizations of all sizes.

Salesforce implementation costs can vary depending on your organization’s size, needs, and desired level of customization. Working with a reputable Salesforce partner can help you create a budget-friendly plan that maximizes your investment while minimizing unnecessary expenses. The most basic projects are estimated to be around 50,000 EUR.
The timeline for a Salesforce implementation project depends on factors like the complexity of your requirements, the scope of customization, and the availability of resources. While some projects can be completed in weeks, others may take several months to ensure a seamless transition and optimal functionality. Our standard implementation timeline is anywhere between 1 to 6 months.
There’s no time like the present to leverage Salesforce’s benefits. Waiting for “better” technology could mean missing out on opportunities to improve efficiency, enhance customer satisfaction, and stay ahead of the competition. With Salesforce’s continuous innovation and updates, you can rest assured that you’re always working with cutting-edge technology.
Selecting the right Salesforce implementation partner is crucial for the success of your project. Look for a partner with a proven track record, industry expertise, and a collaborative approach. Consider their communication style, responsiveness, and ability to understand your unique business needs. Look for a partner that will put their best team on your project rather than boosting profits with a junior-fueled team supported by one or two experienced professionals.

Salesforce offers robust integration capabilities, allowing you to connect it with other systems and applications used in your organization. You can achieve seamless data exchange and workflow automation across your entire ecosystem through APIs, middleware, and third-party integrations.

Building a Digital Transformation Roadmap involves more than just implementing new technology. It requires a strategic approach that aligns business goals, identifies pain points, defines key performance indicators, and prioritizes initiatives based on their impact and feasibility.
Your Salesforce CRM implementation dream team should include key stakeholders from various departments, including executives, sales, marketing, IT, and customer service. Each team member brings unique insights and expertise to ensure a holistic approach to implementation and user adoption.
Quick Wins in Salesforce implementation refers to small-scale initiatives that deliver immediate value or results to your organization. Examples include automating manual processes, implementing email templates, setting up basic reports and dashboards, or integrating with a commonly used application.
Your Salesforce implementation partner should provide comprehensive technical support services, including system configuration, customization, data migration, user training, and troubleshooting. They should also offer ongoing maintenance and updates to ensure your Salesforce instance remains optimized and aligned with your evolving business needs.

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We are interested in building a deep relationship with you where are no promises but transparency, fun, and superior results.